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About Us

iFront End Technologies, Inc. was established in 2000. Located in the United States, we provide solutions to customers in over 15 different countries. We specialize in IT and Contact Center technologies, providing solutions and support to our customers in multiple industries.

History

iFront End Technologies has become a leader in providing technology solutions focusing on customer centric business needs.
We have deployed solutions to major Health Insurance, Financial, Entertainment and Telecommunication leaders.
In addition to providing support for our solutions, we can design business contingency and disaster recovery automation to ensure your customers are not impacted during outages.

Technologies

We strive to use leading and open standard technologies to avoid being "locked in" to a perticular vendor or proprietary solution when it makes sense for the customer.
These are some of the technologies we have utilized in previous projects:
Contact Center - PBX, IP-PBX, ACD, Call Recording, WFM, CTI, Speech Recognition, Text to Speech(TTS), Click to Call, SMS Text, Web Services and transactions, XML, SOAP.
Programming - VXML, Java, JSP, Perl, PHP, Python, JQuery, CSS, HTML, Linix scripts, PeriProducer, MPS Developer.
Telephony / Networking - TDM, T1, SMS Gateway, MPLS, SIP Gateway, VOIP, Load Balancing, Switches, Routers.
Web - Apache, Tomcat, Nginx, SOAP, XML, Web Services.
Database - Postgres, Oracle, MySQL, MS SQL.

our mission

    We strive to build a trusting relationship with our customers by providing solutions that leverage cutting edge technologies and providing support that will exceed your expectations.

Location

iFront End Technologies, Inc.
5000 Birch St. Suite 3000
Newport Beach, CA 92660
United States

Client Testimonial

  • iFront End Technologies has exceeded our expectations for support! They are always very responsive and go the "extra mile" to make sure our system and application is functioning at the highest. Our customers never know when we have system issues because of the design and support iFront End Technologies have provided.
    - CalNational Bank

  • I work with many vendors and receive various quality of support from each. I can ultimately say that iFront End Technologies has provided the best support of all my vendors. They take the time to listen to my concerns and are pro-active on many situations.
    - Toshiba America Business Solutions
  • When you process over 10 million calls a day... things can become stressful fast! iFront End Technologies are able to quickly focus on the issue, identify the root cause and provide resolution. They are a vendor we have grown to trust.
    - Bank of America
  • During the growth of our company through acquisitions... iFront End Technologies was able to quickly respond with immediate application modifications. They are an important vendor for our business and wish other vendors were more like them!
    - US Bank
  • iFront End Technologies has supported our IVR application and system for over 10 years. They are quick to respond to our business needs and we depend on their support and expertise.
    - NBC Universal Studios
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