|
|
| | Automated Internal Monitoring | | IVR Support | | Support for your IVR hardware and
application is only as good as your support channel. Choose a vendor that will be there when you need them. Choose a vendor that has automated tools that can provide pro-active support that will address issues,before they impact your customers. Choose a vendor that you can trust!
| | | We can create scripts and programs that will monitor your IVR logs, applications and external interfaces for errors. When an issue is detected… an alert will be sent to you and our support staff. Our dedicated staff will respond immediately to research the issue. | | ■ Provide 24/7/365 on-call support. ■ Certified Nortel and VoiceXML developers. ■ Dedicated staff. ■ System and Application tuning. | | | | | 
|
|
